Why Gallagher?

The Agency and our staff shall operate and furnish services in compliance with all applicable federal, state, and local laws and regulations and disclosure and ownership information.

HomeCare Elite, Seven-Peat!

Gallagher Home Health Services has been recognized as a top performing U.S. home health agency by OCS HomeCare for seven years. OCS HomeCare is an independent research firm whose mission is to “empower client success by providing information to elevate organizational performance and improve patient outcomes.” We are proud to be recognized as one of the Top Home Health Care Agencies in the Nation!

Better Business Bureau Accredited

We are a proud member of the Western Pennsylvania BBB. We know that choosing a home health provider can be frustrating and scary. What if you make the wrong choice? It’s not a simple matter of getting a refund or making a complaint. Your loved one’s life is at stake, so you need to choose a company with capable and caring staff. We hope that our BBB accreditation gives you that peace of mind.

Reader Recognition

We are the proud recipient of silver and gold awards for Best Home Health Care in the Southwest Region. The honor is bestowed by Trib Total Media on behalf of the votes of readers in their circulation area. The contest is held annually to determine the best businesses in the Pittsburgh area.

Top Workplace

Gallagher has been consistently recognized as a Pittsburgh Post-Gazette Top Workplace! The nominations relied upon surveys conducted by WorkplaceDynamics. Every employee in the company was emailed a form in which they could answer questions and write comments about Gallagher. We are proud to be a part of Pittsburgh’s Top Workplaces and would like to thank our staff for their unceasing hard work and dedication.

Patient Satisfaction

How you feel about the care we provide is vital to our mission. That is why we have a Patient Advocate position that monitors our patients care and satisfaction level via phone interviews. Our Patient Advocate contacts the patients before the start of care, during and after services are completed. Not only do we monitor our patients and customers concerns, but we actually utilize this information to improve our operations and delivery of health care.
 

NONDISCRIMINATION STATEMENT

Gallagher Home Health complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). Gallagher Home Health does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)) or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes. In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge:

• Language assistance services. Gallagher Home Health will provide language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits. Language assistance services may include:
  • Electronic and written translated documents
  • Qualified interpreters
• Appropriate auxiliary aids and services. Gallagher Home Health will provide appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) to ensure effective communication.  Appropriate auxiliary aids and services may include:
  • Qualified interpreters, including American Sign Language interpreters
  • Video remote interpreting
  • Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats)
• Reasonable modifications. Gallagher Home Health will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits. 

To access our language assistance services, auxiliary aids and services, and for assistance in getting a reasonable modification, please Cross Reference to Gallagher Home Health Policies 2-037 and 2-038. If you believe Gallagher Home Health has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can:

• File a grievance with Gallagher Home Health contact the Section 504 and 1557 Coordinator:

• File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

• Office of Equal Opportunity:

• Pennsylvania Human Relations Commission:

• PA Department of Health Hotline: