Our Team

Our administrative team has a variety of talents, attributes and professional backgrounds that combine to make them the ultimate home health care task force.
Diane Headshot

Diane Karcz


With 41 years of healthcare experience, Diane Karcz is a veritable expert in her field. Diane knew she wanted to be a nurse ever since she was a child and fondly remembers buying a nursing kit with her first Holy Communion money. Briefly, she considered becoming a pharmacist, but that dream was quickly shot down after she visited a petulant pharmacist working in a retail store. She graduated from the Lillian S. Kaufman Nursing School at Montefiore Hospital, and then continued on at the University of Pittsburgh and Carlow University to receive her bachelor’s degree in nursing. Starting as a critical care nurse, Diane “accidentally” made the transition to home health care, opening three different home health agencies throughout her career. It was the death of her courageous mother, Iva, and the loss of her job that convinced her and her brother, Gary, to start their own agency. In her spare time, Diane enjoys scrapbooking, playing with her three (soon to be five) grandchildren and spending time with her husband, Pete, to whom she has been married for 40 years. If she won the lottery, she would build a large-scale treehouse for her grandchildren with a built-in elevator so she could join them in their adventures. Awards: Rotary International Vocational Fellow Award, District 7300 — 2011-2012 Rotarian of the Year, District 7300 – 2009-2010 Woman of the Year – 1986

Amy Kuten

Amy Kuten

Patient Advocate

A part of Gallagher since its inception, Amy Kuten started as the receptionist and office manager and worked her way up to her current role as Patient Advocate. Amy began her career working as a cosmetologist, quickly making the transition into hospitality and earning certifications from United Travel School. She began working as an office manager at Diamond Exteriors, where she won an appreciation award for her excellent work ethic. As a Patient Advocate, Amy draws her inspiration from her late mother, who was a nurse for mentally disabled adults and always had a smile on her face. Family is extremely important to her and she loves working in the same company as her aunt, uncle, cousin and brother. When not in the office, Amy enjoys walking her yorkshire terrier Jovi and meeting with friends. If she had only a day left to live, she would choose to go scuba diving in Hawaii and hopefully avoid getting eaten by sharks.

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